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The Charity Commission for Northern Ireland
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Making a complaint

In the course of its work, the Charity Commission for Northern Ireland will take a wide range of decisions.

Those decisions will include whether or not to register an organisation as a charity, decisions made in the course of providing information and advice to charitable organisations and decisions about how we deal with cases of suspected or alleged abuse or maladministration.

You may want to make different types of complaints to the Commission, for example about a charity or a decision we have made. More information on how you can do that is available below:

Make a complaint about service standards in the Commission.

If you would like more information on our complaints policy, including how to make a complaint about a service you have received from us, pleaseĀ read the guidance below.

Making a complaint about our services guidance

Download PDF (363.5 KB)

If, having read the guidance, you wish to submit a complaint to the Commisison, please complete our online Complaints about our service: form.

Complaints about our service: form