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Status
Received: on time
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Income
£865.7K
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Spending
£873.2K
Public benefits
Advice North West’s purpose is for the benefit of the community in Derry City and Strabane District Council via the advancement of education, the protection of health and the relief of poverty, sickness and distress, through the provision of a free, confidential and impartial service of advice, information and counsel for the public and to assist
the implementation of such advice, information and counsel. The public benefit that flows from the purpose by the advancement of education is increased knowledge and transferable vocational skills of those employees and volunteers who participate in our training and the creation of training and work experience opportunities leading to professional and personal development and to a better quality of life. The public benefit that flows from the protection of health is improvement in overall health and well-being improving the quality of life of clients and their resourcefulness for living. The public benefit that flows from the relief of poverty is a reduction in poverty and hardship via the maximization of clients’ income and a reduction in social isolation. These public benefits are provided through the provision of advice, information and advocacy on a number of different areas of Welfare Law such as social security benefits, debt advice and counselling, consumer, pension guidance, education, employment, health, housing, immigration, legal, relationships plus the training and volunteering opportunities we offer. This is evidenced through regular internal and external qualitative assessment and case studies; including regular collation of client data. Our Charitable activities are externally audited annually by local Council procured independent auditors. Evidence of public benefit is demonstrated through user surveys and feedback from clients. Citizens Advice undertakes research and policy work for the benefit of the community in Northern Ireland in accordance with its charitable purpose by feeding back findings and identifying trends to regional, government, local government and other public and charitable bodies. No harm arises from these purposes.
... [more] [less]What your organisation does
Advice North West provides holistic advice and advocacy in a wide range of subject areas. There is a considerable amount of advice and in-depth casework provided as part of this service on a range of issues such as welfare law, employment, discrimination, money advice, housing and benefits issues. We have provided an effective generalist advice
service over many years, delivered in a variety of ways to make it as accessible as possible. Mediums of contact include: Face-to-face appointments; Outreach service at community venues including drop-in sessions and appointments; telephone advice; email advice; home visits; form filling service. In addition, in-depth casework and advocacy has been provided on a range of problem areas including debt, benefits and tax credits, consumer, housing and employment matters. The core service adheres to the 4 principles at the heart of the Advice North West ethos and provides free, independent, confidential and impartial advice to everyone. The aim of the generalist advice service is to enable the client to explore options for dealing with their problems and to choose an appropriate course of action. If required the adviser will give support with the chosen action, such as helping with telephone calls, writing letters or completing forms.
... [more] [less]The charity’s classifications
- The prevention or relief of poverty
- The advancement of education
- The advancement of health or the saving of lives
- The relief of those in need by reason of youth, age, ill-health, disability, financial hardship or other disadvantage
Who the charity helps
- Addictions (drug/solvent/alcohol abuse)
- General public
- Learning disabilities
- Men
- Mental health
- Older people
- Parents
- Physical disabilities
- Tenants
- Unemployed/low income
- Volunteers
- Women
- Youth (14-25 year olds)
How the charity works
- Advice/advocacy/information
- Counselling/support
- Disability
- General charitable purposes
- Human rights/equality
- Medical/health/sickness
- Relief of poverty
- Research/evaluation
- Volunteer development
- Welfare/benevolent
