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Status
Received: on time
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Income
£1.1M
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Spending
£1.2M
Public benefits
The Trustees believe that both our purposes satisfy both elements of the public benefit requirement. Purpose One The direct benefits which flow from this purpose include: Training of Volunteers from the area of benefit Education of people from the area of benefit as to their rights in relation to those areas of NI legislation which directly
affects them. People from the area of benefit will not suffer through a lack of knowledge or an inability to express themselves. These benefits will be evidenced through: the number of volunteers trained each year feedback from clients who use our services This purpose does not give rise to any harm. The beneficiaries of this purpose are those people residing in Northern Ireland. A private benefit to Trustees may arise as a result of ongoing training in Good Governance, Finance, HR. Through this training Trustees gain skills and experience which are transferable to other settings. These benefits are incidental and necessary to ensure the benefit is provided to our beneficiaries. A private benefit to individual volunteers may arise as a result of their basic training. Volunteers gain skills and experience which are transferable to other settings. These benefits are incidental and necessary to ensure the benefit is provided to our beneficiaries. Purpose Two The direct benefits which flow from this purpose include: Claiming welfare benefits for those who have a physical or mental disability. Maximising the income of all clients who are in need Reducing the levels of stress and anxiety of those in the area of benefit. Providing quality advice to those in ill health Providing a signposting service to specialist organisations for those needing them. Providing quality advice to all those in the area of benefit who are in distress due to the impact of NI legislation. These benefits will be evidenced by: Amount of yearly benefit maximisation recorded by Citizens Advice Belfast The numbers of people from the area of benefit using our service. Feedback from the people in the area of benefit. This purpose does not give rise to any harm. The beneficiaries of this purpose are those people residing in Northern Ireland. A private benefit to Trustees may arise as a result of ongoing training in Good Governance, Finance, HR. Through this training Trustees gain skills and experience which are transferable to other settings. These benefits are incidental and necessary to ensure the benefit is provided to our beneficiaries. A private benefit to individual volunteers may arise as a result of their basic training. Volunteers gain skills and experience which are transferable to other settings. These benefits are incidental and necessary to ensure the benefit is provided to our beneficiaries.
... [more] [less]What your organisation does
We provide free, accessible, high quality multi-channelled advice in Belfast; We challenge, champion and promote social policy developments that impact on our clients; We help people make a difference in their community through volunteering and to help clients realise their potential by addressing problems and moving on; and We operate a
sustainable, well governed and fully resourced organisation in partnership with other providers and our Citizens Advice partners. Citizens Advice Belfast helps people resolve their debt, benefits, housing, legal, discrimination, employment, immigration, consumer and other problems and is available to everyone regardless of race, gender, sexuality, age, nationality, disability or religion. The range of services covers a range of areas as outlined within the Membership Agreement with Citizens Advice NI. These include: Provide assisted information services in all advice subjects where the client requests this or where the client is capable of taking the issue forward on their own behalf; Provide generalist advice to clients in welfare benefits, money advice, housing, employment, consumer, immigration and nationality, family and personal matters, taxes, health and education; Provide generalist advice to clients on discrimination across all subjects; All bureaux should aim to ensure that clients in need of casework in money advice and welfare benefits are able to get this (either by bureau provision or through referral); and In addition to generalist advice services, a member may also provide self-help information services as long as it is clear to clients that they have access to an advisor during specified hours whether by phone or face to face.
... [more] [less]The charity’s classifications
- The prevention or relief of poverty
- The advancement of education
- The advancement of health or the saving of lives
- The relief of those in need by reason of youth, age, ill-health, disability, financial hardship or other disadvantage
Who the charity helps
- Addictions (drug/solvent/alcohol abuse)
- Carers
- Ethnic minorities
- General public
- Homelessness
- Learning disabilities
- Mental health
- Older people
- Physical disabilities
- Sensory disabilities
- Tenants
- Travellers
- Unemployed/low income
- Volunteers
- Women
- Youth (14-25 year olds)
How the charity works
- Advice/advocacy/information
- Education/training
- Human rights/equality
- Medical/health/sickness
- Relief of poverty
- Volunteer development
