Overdue: 96 days
Public benefits
The direct benefits which flow from our purpose includes free; confidential and impartial advice and information; so that individuals do not suffer through lack of knowledge of their rights and responsibilities; or; of the services available to them; or; through an inability to express their needs effectively and equally. These benefits are
demonstrated through feedback from participants and beneficiaries and by the level of uptake from our services identified through the use of our electronic case recording system and statistical database. It identifies the number of clients assisted with advice; number of enquiries dealt with; number of forms completed for clients; number of clients represented at tribunal appeals; number of advice telephone calls and emails responded to; benefit uptake and home visits. We also collect and collate information using a client satisfaction survey on an annual basis to improve the overall standard of service provided. The bureau is audited every 3 years by an independent body to assess quality of advice and governance. We engage in Social Policy work and this is used to bring about policy change by using the experiences of our clients to show policy makers where the policies or services they provide fall short and cause problems to people. We produce information and leaflets; arrange meetings; give presentations and information sessions in order to educate and empower individuals. The purposes of our charity will not lead to any harm. The charity’s beneficiaries are the people living in the Down District area. A private benefit to trustees may arise from our programme of ongoing training programmes. Through this training; trustees may gain skills and experience which are transferable to other settings. These benefits are incidental and necessary to ensure the benefit is provided to our beneficiaries. A private benefit to individual volunteers may arise as a result of their basic training. Volunteers gain skills and experience which are transferable to other settings. These benefits are incidental and necessary to ensure the benefit is provided to our beneficiaries.
... [more] [less]What your organisation does
Down District CAB provides free; impartial; confidential; independent advice to the residents within Down District on issues such as Social Security Benefits; Housing; Debt; Employment; Consumer; Health; Tax; Legal Problems; Immigration and Nationality; Social Care Services; Family and Personal Issues, as well as Advocacy and Representation at
Benefit Appeal Tribunals. Through Social Policy we improve the policies and practices that affect people’s lives. We, as an organisation, value diversity; promote equality and challenge discrimination.
... [more] [less]The charity’s classifications
- The prevention or relief of poverty
- The advancement of education
- The advancement of health or the saving of lives
- The relief of those in need by reason of youth, age, ill-health, disability, financial hardship or other disadvantage
Who the charity helps
- Addictions (drug/solvent/alcohol abuse)
- Carers
- Ethnic minorities
- General public
- Learning disabilities
- Men
- Mental health
- Older people
- Parents
- Physical disabilities
- Sensory disabilities
- Tenants
- Unemployed/low income
- Volunteers
- Women
- Youth (14-25 year olds)
How the charity works
- Advice/advocacy/information
- Human rights/equality
- Volunteer development
