Information on the Commission's current consultations are available on this page.
Customer satisfaction survey
The Charity Commission for Northern Ireland aims to provide the highest possible standards and quality of service to all our stakeholders. Our commitments are set out in our Customer Charter.
Your opinions and comments are important to us, which is why we are asking stakeholders to share their experience of engaging with the Commission by completing a short customer satisfaction survey. The survey will be open until Wednesday 14 December 2016.
You can provide your feedback using any of the following methods:
-> Complete an online questionnaire available here (external link)
-> Download a survey response form (available below), complete and either:
- email it to firstname.lastname@example.org or
- post it to Charity Commission for Northern Ireland, 257 Lough Road, Lurgan, Northern Ireland, BT66 6NQ
Customer engagement survey 2016 - response document
Download docx (1.52 Mb)
-> Contact the Commission’s policy team on 028 3832 0220 to discuss your views.
Please advise if you have any communication or accessibility requirements when corresponding with us.
We hope as many stakeholders as possible will respond to the survey.
While the Commission will consider all feedback received, it may not be possible to take every suggestion on board. We will publish a report on the findings of the survey in 2017.